Service Controller - #1351873

Go-Ahead Singapore


Date: Aug 18, 2022
District: Pasir Ris, SG
Contract type: Full time
Go-Ahead Singapore
Job Responsibilities
  • Manage the CFMS system and all road performance issues.
  • Communicate effectively to all Bus Captains and maintain an organized and professional approach at all times.
  • Ensure assigned services achieved the respective BSRF Standards namely EWT, FLBP and OTA.
  • Direct supervision to ensure that regular and reliable bus services are operated, with no bunching and excessive early arrivals.
  • Supervising Bus Captains to ensure operation of buses according to schedules and submitting disciplinary reports when necessary.
  • Ensure necessary actions taken to recover lost mileages.
  • Assist Bus Captains in handling emergency situations on the road in real time.
  • Ensure that there is a clear and concise record of all decisions and events that take place on the allocated routes for the shift.
  • To render support on adhoc unplanned bus bridging as per SOP.
  • Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirements
  • Candidate must possess at least a GCE O’ Levels, Diploma or Degree in any field.
  • Prior working experience would be advantageous.
  • Able to perform shift work.
  • Excellent IT and communication skills.
  • Ability to work in a fast-paced environment would be beneficial.
  • Ability to make responsible decision on unpredictable situations effectively.

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